Auto Parts Inside Sales

*Summary:* _*\*\*\*MUST HAVE PREVIOUS AUTO PARTS EXPERIENCE\*\*\**_ Our Commercial sales people are responsible for utilizing an abundance of resources to acquire products that meet our commercial customers’ needs correctly and in a timely manner.
They are also responsible for providing exceptional Customer Service, and maintaining expert knowledge on parts.
Pay is dependent on experience_*.
*_ *Responsibilities:* * Respond to phone calls from Commercial Customers seeking to purchase automotive parts * Responsible for supporting Commercial accounts by acquiring parts, providing follow ups, and working with store personnel to ensure timely service delivery * Respond to customer complaints, concerns, and inquiries in a timely and professional manner * Maintain records and process returns for Commercial customers * Assist with resolving returns, invoice and additional billing related issues * Assist with sales and information calls to existing and potential Commercial customers * Performs other duties as assigned *Requirements:* * High School Diploma or equivalent (GED) * Strong knowledge of automotive parts and repair * 1-3 years of experience working with Commercial Customers in the Auto industry preferred * Excellent communication skills, decision making abilities, and excellent selling skills * Windows computer skills a must * Ability to work a flexible schedule to meet the business needs * Ability to work independently or with team members on joint projects * Ability to effectively manage change in a fast-paced, multi-tasking environment * ASE (Automotive Service Excellence) certifications are a plus Job Type: Full-time Pay: $12.
00 - $15.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Weekends as needed License/Certification: * Driver's License (Preferred) Work Location: In person