Dishwasher - Oasis Grill

Position: Dishwasher/Steward Job Summary: Responsible for cleaning all dishes, smallwares and glassware within the venue according to standards and expectations while maintaining a safe, clean and sanitary work area.
Assigned to a specific venue or Room Service, Catering, Banquets, Special Events of the Hotel and or other assigned venues, including internal and external guest services.
Responsible for ensuring a strong focus on Guest satisfaction.
Responsible for the preparation and maintenance of high scores on all health related inspections.
Must be able to execute Room Service and or banquets from assigned venue(s).
The Dishwasher performs all aspects of assigned venue(s) in alignment with the vision and direction of the Company and Brand requirements, and local, state and national regulations.
Works as a liaison with the Hotel and any outside 3rd party housekeeping or cleaning service.
In some circumstances, the Dishwasher may also be assigned responsibility of other specific Food & Beverage areas of the Hotel.
May attends periodic meetings and training sessions.
Welcomes and greets arriving and departing guests when able.
Proactively provides our guests with personal service and attention that exceeds their expectations.
Accountable for maintaining high service and quality standards according to brand standards, including Quality Assurance Inspections and Guest Satisfaction Surveys.
Provides general information while maintaining four-diamond, four-star service to guests.
Ensure that the companys Mission Statement and Vision Statement are continuously met.
Job Duties: Daily Operations Ensures all productivity and quality and cleanness standards, are maintained according to Hotel and Brand Standards.
Constant execution of Centennial Plaza standards and policies.
Provide friendly, courteous service to all Guests in a manner that guarantees they intend to return and make Centennial Plaza - Gulfport their entertainment and food choice in the Gulf Coast area.
Smile at all Guests you encounter.
Remove gloves and aprons before entering the front of the house.
Notify a Supervisor or Manager of any Guest complaints.
Maintain a clean, sanitary, and safe work environment.
Use and maintain the Dish Machine properly.
Wash silverware, plateware, glassware and pots properly.
Ensure organization and cleanliness of dish area.
Sweep.
Mop and was pots, dishes etc.
by using hand or dish equipment or cooler detailing.
Remove waste garbage and recyclable materials from kitchen area to appropriate receptacles.
Ensure organization and cleanliness of receptacles Area.
Prioritize and complete all assigned station task, sidework, and station set up for maximum productively and efficiency.
Complete all opening, running, and closing duties.
Assist in stocking, cleaning and closing duties of all stations as directed.
Ensure all materials and supplies are available.
Assist Line Cooks with stocking, cleaning and break down of stations.
Cross-train on Prep, stations and assists those co-workers when needed.
Ask for help whenever it is needed.
Assist management in training new Team Members within department when applicable.
Ensure a harassment-free environment through proper personal conduct.
Use respectful language with Guests, Team Members, Supervisors and Managers at all times.
Respond appropriately in emergency situations to avoid danger to self, Team Members, and Guests; remain calm at all times.
Notify Manager/Supervisor of low inventory.
Understand, comply with, and enforce all company policies and procedures.
Understand and utilize all safety and sanitation practices as defined in the safety program; report any accidents.
Demonstrates commitment to Company goals through work ethic, integrity and respect for the Company and team members.
Understand, comply with, and enforce: All Company policies, procedures, and operating standards.
All federal/state/local laws and ordinances.
Have strong knowledge of the Hotel and its services, and local attractions.
Adhere to responsible alcohol service established by company policy.
Other duties as required or assigned.
Computer Skills: Minimal computer skills a plus.
Additional Responsibilities: Maintain a clean and professional work environment at all times.
Attend weekly or monthly departmental meetings.
Employees must be able to relate to other people beyond giving and receiving of instructions: (a) can get along with co- workers or peers without exhibiting behavioral extremes and (b) respond appropriately to criticism from a supervisor.
Qualifications: To perform this job successfully, an individual must be able to perform each responsibility satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential Responsibilities.
High School diploma or GED preferred.
Six months to one year minimum experience as a Dishwasher in a full-service, high volume restaurant required; or equivalent combination of education and experience.
Health permit/food safety and Alcohol Awareness.
Team Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws and regulations.
Good reading, writing, mathematical and communication skills.
Ability to interact professionally with other departments and outside contacts.
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
Excellent judgment and decision making abilities.
May occasional travel for training purposes or other business needs.
Strong time management skills.
Must be able to represent the Hotel in a positive manner when in public view, public settings, on Social Media or other area or times that could become public knowledge.
Physical Requirements: On a continuous basis, stand or sit for long periods of time, intermittently twist to reach equipment or supplies, perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.
Pushing, pulling and lifting objects from lower to higher positions or moving objects horizontally, from position to position.
Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Climbing and ascending or descending ladders, stairs, and ramps.
Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/ or up to 30 pounds of force frequently.
Hearing sounds at normal speaking levels with or without correction.
Must be able to work in a loud, wet environment.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
The duties of this position are primarily performed in a climate controlled environment with frequent exposure to smoke or loud noise, may be exposed to sun and outdoor elements.
Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions.
Must be able to work in a hot, steamy, cold kitchen environment freakily changing from hot to cold, wet and dry.
May be required to work, in a changing indoor and outdoor environment, such as bright sunlight, noise, wind, rain, cold, snow, heat, smoke etc.
Must be able to convey information and ideas clearly.
May be ask to join and/or attend Association, Convention Visitor Bureau, and tourism meetings to represent the Hotel and the General Manager.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers, guest, and members.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.
Occasional travel for training purposes or other business needs.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).